Scoopies

Our Story

Some of the best ideas don't start with a business plan.

They start with a family trying to solve a problem. Here's why Scoopies Hervey Bay exists, and what every visit helps us build.

The Wallace family, owners of Scoopies Hervey Bay frozen yoghurt and dessert bar

Where it started

Scoopies Hervey Bay began, like a lot of family businesses do, around a kitchen table. We're a proudly neuro-spicy family. Like many families, we've learnt that the traditional "one size fits all" path isn't always the right one. Everyone's strengths look different, and finding an environment where those strengths can shine isn't always easy.

As our son got older, we started thinking about what his future might look like. We knew we wanted him to have more than just a job. We wanted him to have purpose, confidence, independence and somewhere he genuinely belonged.

But finding a workplace that truly understood different ways of thinking and learning felt incredibly difficult.

So we asked ourselves a simple question.

What if we created it ourselves?

How Scoopies Hervey Bay began

In the end, that question became Scoopies.

Instead, we wanted to build more than a frozen yoghurt and dessert bar. We wanted to create a business where kindness comes first, where we accept people for who they are, and where everyone has the opportunity to learn, grow and succeed.

Above all, a place where our son, and hopefully many others, could develop real skills, build confidence and be part of something special.

What Scoopies stands for today

Today, Scoopies is a family-owned business, and we still live by those values.

In fact, every swirl of frozen yoghurt, every topping and every smile across the counter represents something much bigger than dessert. It represents community, inclusion and the belief that different isn't something to hide.

It's something to celebrate.

A bigger part of Hervey Bay than we expected

Creating opportunities for our son inspired Scoopies, but it has grown into something far bigger than we ever imagined.

Since then, it's become a place where families celebrate birthdays, friends catch up after work, first dates happen, kids proudly create their own dessert masterpieces, and our team can learn, grow and build confidence in a supportive environment.

Our mission has never simply been to sell frozen yoghurt.

Instead, our mission is to create moments of happiness while building a business that proves everyone deserves the chance to belong, contribute and thrive.

Thank you for being part of our story.

Every visit helps us continue building the future we dreamed of, not just for our family, but for our community.

What we stand for

The values behind every visit.

01

Kindness First

A business where kindness comes first, and people are accepted for who they are.

02

Everyone Belongs

Everyone deserves the chance to belong, contribute and thrive, team and community alike.

03

Confidence & Growth

A supportive place to learn real skills, build confidence and be part of something special.

Come say hello

Every visit is part of our story.

Come try a swirl, meet the team and be part of a community built on kindness, inclusion and belonging. You'll find us in the Eli Waters Shopping Centre, Hervey Bay.